How much does it cost my customers to call my phone word?

Type	Format	Typical cost to caller (1)	Typical cost to receiver (2)(3)	Recommended for
13	13 xx xx	About 25c	First 15 mins free, then timed rate	Large organisations.
1300	1300 xxx xxx	About 25c	First 15 mins free, then timed rate	Small-medium businesses, customer service call centres, large volume but low value/profit sales.
1800	1800 xxx xxx	Free	Timed rate for entire call	High value/profit sales, information services e.g. finance, motor vehicle, property, building, B2B, government agencies, product recalls.

From a standard fixed line service. Calls to 13, 1300 and 1800 numbers from non fixed line services, such as mobile phones, may be charged at a higher rate.
Where the caller is in the same call collection area as the answer point (the number receiving the call). Where the caller and answer point are in different call collection areas, the entire call will be charged at the timed rate.
Calls from mobile phones may be charged to the receiver at a higher rate than calls from a standard fixed line service. You can choose whether or not to receive these calls.

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